LIEFERBEDINGUNGEN
(Last Updated: September 5, 2025)
We value the trust of our customers and understand the importance of protecting personal data.This Privacy Policy describes how we collect, store, process, and safeguard information about our customers worldwide. Our brand serves clients in the United States, the European Union, and other countries, adhering to international privacy standards, including the GDPR (EU) and CCPA (US).
1. General Provisions
1.1. By using our website, you agree to the terms of this Privacy Policy.
1.2. We are committed to transparency in how we process your data.
1.3. All data processing activities are carried out in accordance with international security and data protection standards.
2. Data We Collect
We may collect the following categories of personal data:
Identification information: name, surname, gender (optional);
Contact details: email, phone number, shipping address, and billing address;
Payment information: card data (processed securely by payment providers; we do not store full card details);
Order information: purchase history, selected items, preferences;
Technical data: IP address, browser type, operating system, device, cookies, and web analytics data;
Marketing data: newsletter subscriptions, interaction with campaigns, interests.
3. Purpose of Data Collection
We use your personal data to:
Process and fulfill orders;
Arrange worldwide delivery;
Provide customer support and communication;
Personalize your experience and offers;
Conduct analytics and improve services;
Send newsletters and marketing communications (with your consent);
Ensure transaction security and prevent fraud.
4. Legal Basis for Processing
We process personal data only on lawful grounds, including:
Fulfilling purchase agreements (order processing);
Your consent (marketing, personalization);
Compliance with legal obligations under international law;
Legitimate interests of the brand (analytics, service improvement, brand protection).
5. Cookies and Analytics
Our website uses cookies and similar technologies to:
Remember your settings and browsing history;
Personalize content and advertising;
Perform analytics and reporting;
Enhance website security.
You can manage or disable cookies in your browser settings.
6. Data Sharing with Third Parties
We do not sell your personal data to third parties.We may share your data only in the following cases:
For payment processing (payment providers);
For delivery arrangements (logistics partners);
To comply with legal obligations;
With your consent — with marketing partners for personalized offers.
7. International Data Transfers
We serve clients in the US, EU, and worldwide.Your data may be transferred and processed outside your country of residence but always in compliance with GDPR and CCPA requirements.
We work exclusively with partners that meet international data protection standards.
8. Your Rights
You have the right to:
Access and request a copy of your data;
Request correction or deletion of your data;
Restrict or withdraw consent for processing;
Opt out of marketing communications at any time;
Receive your data in a portable format (Data Portability);
File a complaint with data protection authorities.
To exercise your rights, contact us at shop@v-i-ana.com.
9. Data Retention
We retain your data for as long as necessary to:
Fulfill orders and provide services;
Comply with legal obligations;
Conduct analytics and business development.
After these purposes are met, data is deleted or anonymized.
10. Data Security
We use advanced encryption and security measures, including:
SSL/TLS protocols for secure data transmission;
Multi-layered server and account protection;
Fraud detection systems;
PCI DSS-compliant payment information security.
11. Policy for Minors
We do not knowingly collect or process data of children under 16 without parental or guardian consent.
12. Intellectual Property and Brand Protection
All website content (images, texts, design, logos) is the intellectual property of the brand and is protected by international law. Any use or reproduction requires prior written consent.
13. Anti-Counterfeiting Policy
We strongly oppose the production and sale of counterfeit products.
In cases of infringement, we reserve the right to pursue legal action.
14. Policy Updates
We may update this Privacy Policy to reflect changes in legislation or business practices. The latest version is always available on our website, with the last updated date shown at the top.
15. Contact Information
For any questions regarding privacy and data protection:
Email: shop@v-i-ana.com
Website: www.v-i-ana.com